The Animal Care Center of Castle Pines is located in Castle Pines, Colorado and has been serving the community for 20 years. We are a full-service small animal hospital providing veterinary care to dogs and cats and offer services such as routine medical, surgical, and dental care. We have specialists in dentistry, orthopedics, holisitic medicine,  and rehabilitation. We strive to be as low stress as possible with our patients and have a separate feline area of the hospital. Staff input and growth are of huge importance to us, and we want everyone to feel as though they have growth opportunities within the veterinary field and our hospital. Our staff takes great pride in providing the best possible care and service to our clients and their pets and we as leaders take great pride in caring for our people. 

in 2021 we joined Southern Veterinary Partners, which is a veterinarian owned and managed network of 300+ animal hospitals with the common goal of providing the highest quality veterinary care to companion animals with exceptional client experiences.

When you join our organization as a Veterinary receptionist, you gain access to a peer network of over 5000 individuals, CE allowance, and Learning & Development programs to help you meet your career goals. Whether you are just now starting your journey as a Veterinary receptionist or are looking to make a change, SVP provides you with the resources you need to have a rewarding, enjoyable, and balanced career.

 As a Receptionist you will:

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
• Opportunity to cross train and learn hands on veterinary care if you are interested.